The professional cleaning technicians at Maid Clean Services are trained to complete all cleaning duties thoroughly. Your cleaning technician(s) will go around your facility and conduct a complete inspection to ensure that nothing is left unfinished. Plus, we conduct surprise and scheduled inspections of our team’s work.
Have you ever had any legal or criminal issues with any of your clients?Paul Dumas2021-04-27T09:19:05-04:00
Although we take extra care when cleaning your facility, sometimes accidents do happen. If breakage or damage occurs as a result of our cleaning, we will make every effort to have the item repaired or replaced as long as you let us know immediately after the service has been performed.
Do you provide cleaning products and equipment on regular cleaning?Paul Dumas2021-04-27T09:19:31-04:00
Yes, we do provide professional vacuums, buckets, mops, microfiber cloths and commercial strength eco-friendly green cleaning solutions and other necessary tools of our trade. The products we use are approved by the Government of Canada as appropriate for use in public, institutional and household spaces to disinfect against SARS-COV-2 (COVID-19).
What are your COVID-19 protocols?Paul Dumas2021-04-27T09:20:02-04:00
Our technicians always wear gloves while cleaning in the building, we also wear masks and keep at least 6-feet distance between ourselves and other people. Our technicians provide COVID sanitation services to keep your staff and customers safe. Learn more.
Do you use green cleaning solutions and products?Paul Dumas2021-04-27T09:20:15-04:00
Since Maid Clean Services and our cleaning technicians are fully insured, we can arrange cleanings any time of day. We even offer evening/nighttime cleaning services. Your scheduled cleaning depends entirely on you and your preferences. Choose a day or evening that is most suitable for you and we will arrange to have our cleaning technician(s)s clean your property consistently on the same day(s) each week.
Will I have the same technicians on each visit?Paul Dumas2021-04-27T09:20:56-04:00
Yes, 95% of our commercial cleaning services are provided after business hours (6:00 p.m.). This way our cleaning technicians can perform more effectively without being in anyone’s way and vise versa. Having keys/card/code for your property gives you more flexibility and allows you to have our technicians come clean, even when you’re not in the office.
Do you offer a satisfaction guarantee with your services?Paul Dumas2021-04-27T09:21:35-04:00
If you are not satisfied with our cleaning performance, please let us know within the first hour of entering your facility and we will send a cleaning technician to resolve the problem the same day, if possible.
What is the procedure if I need to change the cleaning day or cancel a service?Paul Dumas2021-04-27T09:21:48-04:00
Our cleaning technicians are fully trained, trustworthy, and insured and provide high quality cleaning services. We assign them certain properties to carry out their job. However, our area supervisors and/or lead hand are always in and around all cleaning properties to support the cleaning technicians and inspect all jobs.